Privacy Policy

8-16-24

SimpleTech Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or submit a form on www.simpletechhelper.com (the “Site”).

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at contact@simpletechhelper.com or by mail at SimpleTech, 8880 Benson Ave, Suite 122, Montclair, CA 91763, Attn: Privacy.

This notice applies solely to information collected by this website and includes the following:

  1. Information Collection, Usage, and Sharing

When you visit our Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse, we also collect information about the web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

  • Cookies: Data files placed on your device that often include a unique identifier. To learn more about cookies and how to disable them, visit www.allaboutcookies.org.
  • Log Files: Track actions on the Site and collect data like IP addresses, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files that record how you browse the Site.

We use Device Information to help us screen for potential risks and fraud (particularly your IP address) and to improve and optimize our Site (e.g., by analyzing how customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

This information remains anonymous unless you provide your identity by filling out a form or clicking on a tracked link in an email.

We do not sell or rent this information to anyone. If SimpleTech undergoes a merger, acquisition, or sale of all or part of its assets, you will be notified via email or a notice on the Site of any changes in ownership.

When you fill out a form on the Site, we use your information to respond to your inquiry. We may use third-party applications to help us understand user behavior, as described above, and these tools may also collect your Personal Information. Examples include:

  • Google Analytics: We use this tool to understand how customers use the Site. For more information on how Google uses your Personal Information, visit Google’s Privacy Policy. You can opt-out of Google Analytics here.
  • Mailchimp: We use Mailchimp for email communications. For more details, visit Mailchimp’s Privacy Policy.

We may share your Personal Information to comply with laws and regulations, respond to legal requests, or protect our rights.

Unless you request otherwise, we may contact you via email in the future about specials, new products or services, or changes to this privacy policy.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertising or marketing communications that we believe may interest you. For more information on targeted advertising, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising by adjusting your settings with providers:

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

Website Links

Our website may contain links to other sites. Please note that we are not responsible for the content or privacy practices of these other sites. We encourage you to read the privacy statements of any other site that collects personally identifiable information.

  1. Your Access to and Control Over Information

You may opt out of future communications from us at any time. You can contact us via the email or phone number on our website to:

  • See what data we have about you.
  • Update or correct any data we have about you.
  • Request that we delete your data.
  • Express any concerns about how we use your data.

Data Retention

When you submit a form on the Site or contact us offline, we will keep your Personal Information for our records unless you request that we delete it.

  1. Security Measures

We take precautions to protect your information. We believe that data protection should be the default setting. When you submit sensitive information via the Site, your information is protected both online and offline.

Only employees who need access to perform specific tasks (e.g., billing or customer service) have access to personally identifiable information. The computers and servers where we store this information are kept in a secure environment.

  1. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

 

 

 

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